By purchasing our CTR services, you acknowledge and agree to the following: You confirm that the Google Business Profile (GBP) you provide is not currently penalized, has a valid and working address, and is located within (or reasonably near) the city you wish to target (generally within a 13-mile radius). You understand that ranking efforts must begin in the primary city where the GBP is located before any expansion to nearby cities can be attempted. You acknowledge that we are not responsible for identifying or resolving all possible issues related to duplicate Google Business Profiles, existing penalties, filters, suspensions, or other factors that may limit ranking performance. Our standard review process includes only a basic audit focused on obvious or easily identifiable issues. If you require a more in-depth audit, this is available as a separate paid service. You further acknowledge that we are not responsible for performance limitations caused by, including but not limited to: existing penalties, website technical or coding issues, third-party SEO actions, unethical or conflicting work performed by others, or changes made to the account while our services are active. You understand that SEO and GBP ranking performance cannot be guaranteed, and that results may vary based on competition, market conditions, account history, and external factors outside of our control. All sales are final. We do not offer refunds once work has commenced or once deliverables have been provided. Delivery is fulfilled through GEO Grids. If you provide us with access to the GBP, we can provide insight reports, keyword reports, and live GEO grids. By completing your purchase, you acknowledge that you are purchasing access to these deliverables as described in the selected package. Refunds are only considered in the rare event that no work is performed at all. Once GEO Grids are provided, no refunds will be issued. If you have any questions about this disclaimer or our services, please contact us before purchasing. Thank you for your understanding.